Returns & Exchanges
We hope you love your Jared.M purchase. If something is not quite right, please review the conditions below and contact us before returning an item.
14-day return window
Please contact us within 14 days of receiving your order. Return requests made after the 14-day window cannot be accepted.
Return eligibility
To be eligible for a return, an item must be:
- Full price;
- Unworn, unused, unwashed, and in its original condition;
- Returned with all original tags attached; and
- Accompanied by proof of purchase or the order number.
Sale items are final sale and cannot be returned or exchanged unless they are faulty or you received the wrong item.
Exchange or store credit
Approved change-of-mind returns are eligible for an exchange, subject to stock availability, or store credit. We do not provide cash refunds or refunds to the original payment method for change-of-mind returns.
If the requested exchange is unavailable, store credit will be issued instead.
How to request a return
- Email cs@mylittlej.com within 14 days of receiving your order.
- Include your order number, the item you wish to return, the reason for the return, and your preferred exchange if applicable.
- Wait for return confirmation and instructions before sending the item.
Returns sent without prior confirmation may not be accepted.
Return shipping
Customers are responsible for return shipping costs for eligible change-of-mind returns. We recommend using a trackable delivery service, as returned items remain your responsibility until they are received.
Faulty or incorrect items
If an item is faulty or you received the wrong item, please email cs@mylittlej.com with your order number and clear photos. We will work with you to arrange an appropriate remedy and cover the reasonable return shipping cost.
This policy does not affect any rights you may have under applicable law.